Dear friends,
I was hoping you can assist with my application as it has so long and I dont know what to do. My citizenship application was received on Oct 28, 2019 and I was asked to write the citizenship test on March 19, 2020 which was later cancelled due to the pandemic. I sent a web enquiry to CIC asking why my application has not been processed since it has been over a year since I heard anything. Below is the response I got which seems to be a copy/paste answer and does not really address why my application has not moved. I know of people that have applied after me and got their citizenship. My PR card also expired in Feb 2021 and I had to apply for it to be renewed which is also pending.
Is this just a waiting game or can I do anything? I applied from Toronto btw. Any input would be appreciated
RESPONSE BELOW
Good day,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and can confirm that your application to become a Canadian citizen (grant of citizenship) is still in process.
Due to COVID-19, IRCC is experiencing processing delays and we can't give accurate
processing times for most types of applications. We're currently prioritizing applications from people who are exempt from travel restrictions.
We understand that this may be a difficult time for you and we are here to assist you by providing you with the information we have available at this time.
If you've already submitted an application to become a Canadian citizen (grant of citizenship), we invite you to visit our website to:
- Check your application status,
- the Client Support Centre agents cannot give you more information than what is available in the Client Application Status tool,
- See where we're at with :
- sending the acknowledgement of reception letters,
- the date posted on our website is updated weekly,
- processing during the pandemic,
- the date posted on our website is updated weekly,
- it is determined by looking at the applications we recently made a final decision on,
- we then calculate the average date that we received those applications.
If an application is
complex, it may take us longer to process it. It will also take longer to process an application if we need you to submit extra documents.
Rest assured that we are making all the necessary efforts to finalize your application as soon as possible, and that you will be informed when a decision is reached or if additional information is needed.
IRCC is working on giving you the most updated information as the situation evolves, and all our efforts are dedicated to answering your concerns. Our website is updated regularly as more information is made available.
Given these circumstances, we invite you to continue visiting our
website regularly to receive up-to-date information as new announcements are made and to obtain information on
travel restrictions and changes to our services that may affect you.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Sincerely,