Received one too. This is just another example of the ministry's incompetence. How can they be starting to process the 2020 applications before completing the 2019 ones.
And the big lie here is "we are still actively processing your Family Class "... but we just wanted to let you know : even when you all are working so hard during the pandemic we are not because we want to use Covid as an excuse ... Juts another BSSame as here. Its shameful... I dont know untill when they will use Covid as an excuse... every body can work with the new normal except these guys