Hi there
I completed my biometrics on the 1st October 2020 and my study permit has still not updated; it still says ‘we have not received your fingerprints.’
However all the biometric information is valid (I checked using the online form ) and my Biometric enrolment number etc is available on my profile. Do I need to follow this up ? Or do I just have to sit and wait for it to update. It just seems an awfully long time.
thank you
I completed my biometrics on the 1st October 2020 and my study permit has still not updated; it still says ‘we have not received your fingerprints.’
However all the biometric information is valid (I checked using the online form ) and my Biometric enrolment number etc is available on my profile. Do I need to follow this up ? Or do I just have to sit and wait for it to update. It just seems an awfully long time.
thank you