Maybe because you don't have embassy and its all through Amman embassy, anyway this is the second time they told me that they receive abackage once every week, but there is no significant day some times Monday , Tuesday so it varies.@haddad287 .. i've asked the VFS office..they are only an agent to collect biometrics and passports.. they cannot do anything..they cannot even call the embassy in Amman..
@Moh47 ... vfs erbil..the guy told me that he cannot tell when do they usually receive packages.. but we are supposed to receive a notification once the passports leave the embassy..
And yes They ensured me that once they receive it, they will send an email for us.
And if we have any complaint we should contact the embassy.