Thank you
@legalfalcon for making it clear.
Happy to help. Don't let selective reading of words influence your judgment. Some people have an habit of selective reading and peddling lies. As per IRCC's own 2019-2020 ATIP report 4,220 access complaints were received by the Office of the Information Commissioner (OIC). Out of which, IRCC ATIP processed and closed 3,450 complaint investigations. Of these, 68 complaints were abandoned, discontinued, unsubstantiated, and
30 were not well founded. The remaining 3,332 complaints were
resolved to the satisfaction of the requester and 20 were well founded.
In the very next paragraph IRCC claims 65% of the complaints were delay or extension complaints submitted by a single requester—
none of which were well founded.
So either the data is wrong or the use of word well founded is IRCC's interpretation, which some people will show you and say that complaints do not help or expedite the process. OIC just didn't one day wake up to initiate a systematic investigation.
Any way, OIC has the following disposition categories:
Well founded
Following an investigation, the Information Commissioner found that the government institution had failed to respect one or more of its obligations under the
Access to Information Act.
Not well founded
Following an investigation, the Commissioner found no or insufficient evidence to conclude that the government institution had failed to respect one or more of its obligations under the
Access to Information Act.
Resolved
The complainant is satisfied with the resolution achieved through the Office of the Information Commissioner's intervention, or the matter central to the complaint is no longer at issue before the complaint has been fully investigated. For example, a delay complaint is resolved when the complainant receives a response to their request before the allegation of delay has been fully investigated. Likewise, a complaint about refusal of access is resolved when the complainant receives the withheld information at issue in the complaint before the allegation of proper application of exemptions has been fully investigated.
Discontinued
The complaint was withdrawn or abandoned before all the allegations were fully investigated. A complaint may be discontinued for various reasons. For example, the complainant may no longer be interested in pursuing the matter, or cannot be located to provide additional information critical to reaching a conclusion.
If out of 4,220 complaints, 3,332 were resolved, 30 were not well founded, 68 complaints were discontinued, then how can 65% of the complaints were not well-founded?
https://www.oic-ci.gc.ca/en/disposition-categories
<
https://www.canada.ca/.../publicati.../atip-2019-2020-en.pdf>
Read the original source and not selective text from people who use it for their ulterior motives. As always, immigration is law and and so is requesting the GCMS notes pursuant to the Access to Information Act. Unless there is a determination on what is not well founded by OIC, what IRCC thinks is not well founded does not matter and they can say it was used in general parlance and not as a disposition category.
Access to Information Act has a mechanism on how adherence to timelines will be monitored and for that Office of the Information Commissioner is tasked under the statute to investigate delay and extension complaints.
Beware and always read the original source and not someone's interpretation of what they think it should be. Who you have proof understanding of English and law, absurd conclusions can be drawn.
All the best!