They may have started but not updated the system. It's hard to figure out what's "normal processing" these days (COVID-19). If you check my signature, they sent AOR, SA and transfer to VO in 2 days which usually takes a month. So I assumed that they started working on the application before the AOR and did not communicate before sending it to the VO.Thanks.
I checked on ECAS with the application number removing X, says application not found. Does this mean processing has not started yet?
Good luck and sending out positive vibes and prayers to all of us.