Error message when trying to appear for my citizenship test

[datcolin]

Guys,

I got an invite which will expire on 4th feb 2021 for citizenship test.

but when I try to insert my Uci and application Id

I’m getting this message


You can’t take the test right now
Based on our records, we haven’t invited you to take this test right now.


If you received a test invitation, but see the “You can’t take the test right now” message

Please help me guys as I’m stuck.

Any help or guidance would be appreciated as to whom should I call to resolve this issue.

cheers!

 

[adey786]

There is a technical helpline email too in the letter. Please email them with the screen shot of message.

Good luck !

 

[rajkamalmohanram]

Guys,

I got an invite which will expire on 4th feb 2021 for citizenship test.

but when I try to insert my Uci and application Id

I’m getting this message


You can’t take the test right now
Based on our records, we haven’t invited you to take this test right now.


If you received a test invitation, but see the “You can’t take the test right now” message

Please help me guys as I’m stuck.

Any help or guidance would be appreciated as to whom should I call to resolve this issue.

cheers!

Here's what the IRCC website says :

https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-citizenship/become-canadian-citizen/citizenship-test/access.html#sign-in

If you received a test invitation, but see the “You can’t take the test right now” message

Make sure you entered the correct application number and UCI.

If you entered the correct information and still get the message, email the office that sent you the test invitation. The email address is in the Rescheduling section of your test invitation.

 

[arc_1090]

Guys,

I got an invite which will expire on 4th feb 2021 for citizenship test.

but when I try to insert my Uci and application Id

I’m getting this message


You can’t take the test right now
Based on our records, we haven’t invited you to take this test right now.


If you received a test invitation, but see the “You can’t take the test right now” message

Please help me guys as I’m stuck.

Any help or guidance would be appreciated as to whom should I call to resolve this issue.

cheers!

Hey, I am in the same situation. Did you contact them through email or phone ? And did you get any response yet or completed your test successfully?

 

[engray]

Hey, I am in the same situation. Did you contact them through email or phone ? And did you get any response yet or completed your test successfully?

Email them and they will respond back to you.

 

[arc_1090]

Email them and they will respond back to you.

Thank you for the response. Do you know how quick are they usually to respond? Just worried of this is going to cause more delay?

 

[engray]

Their reaponse is quick as I have seen in the this forum. See this page from cic https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-citizenship/become-canadian-citizen/citizenship-test/help.html

 

[arc_1090]

Their reaponse is quick as I have seen in the this forum. See this page from cic https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-citizenship/become-canadian-citizen/citizenship-test/help.html

Great, thank you!