In real world it is an excuse, I have worked myself from home and productivity level went 100 to 50% because we were asked to do whatever we can, and I work in London,so I mean if we are working like that, people at immigration department are like us too, it's unreasonable yet it happens, specially in immigration department sadly. Making it lottery contradicts with so many aspects, like human rights, family rights, Allah is our only hope and in sha Allah He shall ease up the pain.They work from HOME, they have no excuse.
If they can't work, then don't accept NEW apps.
Make Spousal Sponsorship Lottery