I agree! just crazy.. want to eat healthy and work out..... really want to. but I am so stressed I can't manage to put one bite of salad in my mouth
***** JULY 2020 CEC APPLICANTS TIMELINE *****
- Thread starter hardeep bal
- Start date
I need your opinions. Ok guys so I have never really done this but since we all are in this together I am going to copy paste my letter of reference and please let me know what you all think and if there is any issue/alarming thing..... March 6, 2020
To Whom It May Concern:
Employment Verification -xxxxx
As requested by xxxxxx, this letter confirms that she is an active employee of xxxxxxx Ltd. xxxx joined xxxxxxLtd. on August 13, 2018 as a full time Customer Service Representative. Her position changed to a full-time Subject Matter Expert on June 1, 2019 and she currently earns $17.00 per hour based on a 40 hour work week and is also eligible for commission earnings.
Her responsibilities included, but are not limited to:
Position 1: Customer Service Representative - NOC 6552
Maintain a positive, empathetic and professional attitude toward customers at all times
Answer inbound calls and provided customer service
Manage customers' account and arranging bill payment
Respond promptly to customer inquiries
Acknowledge and resolving customer complaints
Keep records of customer interactions, transactions, comments and complaints
Ensure customer satisfaction and provide professional customer support
Position 2: Subject Matter Expert Supervisor - NOC 6314
Review and evaluation of agents performing customer service duties.
Off contact work such as and not limited to compiling, examining and processing weekly audits and
reports, handling workflows, handling inbound and outbound campaigns or case follow ups and other
tasks as per business needs.
Assist and resolve complex agent inquiries with focus of coaching and knowledge sharing.
Supervision of agents during productive practice and share your best practices and customer service
skills
Train and support front line agents and new hires as when required/necessary
Work collaboratively with the training team to positively support newer agents while taking calls,
ensuring we are putting our customers first and supporting our likelihood to recommend initiatives
Act as a mentor and model behaviors, expected of the team
Should you have any further questions in regards to xxxxxx's employment, please do not hesitate to contact me at (778) xxxx-xxxxx / email address
Sincerely,
hr
what do you all think? UGH PLEASE TELL ME IM SCARED
To Whom It May Concern:
Employment Verification -xxxxx
As requested by xxxxxx, this letter confirms that she is an active employee of xxxxxxx Ltd. xxxx joined xxxxxxLtd. on August 13, 2018 as a full time Customer Service Representative. Her position changed to a full-time Subject Matter Expert on June 1, 2019 and she currently earns $17.00 per hour based on a 40 hour work week and is also eligible for commission earnings.
Her responsibilities included, but are not limited to:
Position 1: Customer Service Representative - NOC 6552
Maintain a positive, empathetic and professional attitude toward customers at all times
Answer inbound calls and provided customer service
Manage customers' account and arranging bill payment
Respond promptly to customer inquiries
Acknowledge and resolving customer complaints
Keep records of customer interactions, transactions, comments and complaints
Ensure customer satisfaction and provide professional customer support
Position 2: Subject Matter Expert Supervisor - NOC 6314
Review and evaluation of agents performing customer service duties.
Off contact work such as and not limited to compiling, examining and processing weekly audits and
reports, handling workflows, handling inbound and outbound campaigns or case follow ups and other
tasks as per business needs.
Assist and resolve complex agent inquiries with focus of coaching and knowledge sharing.
Supervision of agents during productive practice and share your best practices and customer service
skills
Train and support front line agents and new hires as when required/necessary
Work collaboratively with the training team to positively support newer agents while taking calls,
ensuring we are putting our customers first and supporting our likelihood to recommend initiatives
Act as a mentor and model behaviors, expected of the team
Should you have any further questions in regards to xxxxxx's employment, please do not hesitate to contact me at (778) xxxx-xxxxx / email address
Sincerely,
hr
what do you all think? UGH PLEASE TELL ME IM SCARED
AOR: July 9
Bio: pending ( though I gave it two years ago)
Eligibility: profile says under review
Security: profile says under review
Criminality: profile says under review
medicals: passed
my profile has not been updated since the medicals in August
if I get a positive reply when my parent can travel to Canada ( as due to Covid -19 only parent of PR citizen can visit Canada)
Thank you,
Did my biometrics this morning, even though I am exempt. New biometrics is already showing up on my profile and now as completed. WOOHOOOO!!!!
Hopefully this will speed things up as I know they are working on my background.
Fingers crossed.
Hopefully this will speed things up as I know they are working on my background.
Fingers crossed.
Let us hope they give us a nice Christmas present before they close for the break.
May I ask before you give your biometrics again, the biometrics in your profile was shown as "completed" or "we have not received your biometrics" but with detailed info on the upper right corner? Mine was also exempt and is shown as "completed" but they are still processing my criminality for 3 months. Not sure if I need to give my biometrics again as you did. Thanks.
Mine was showing in the corner but not as completed. The number loaded in to my profile September 16 and then nothing. So when they opened up the ability to book online, I decided to go for it.
So you just wanted to do it just because right? Or you wanted it to show as completed is that why you decided to do it?
that and also I remembered when I did them in January, they couldn't get clear prints and basically went with "that will do" after several tries.