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Technically, you can do that, however, you should provide them an explanation letter to make thing clearer.

I'm not sure if Singapore could check your eligibility when you apply for PCC, since ITA does include your case number. Anyway, you can try because you have to submit the appeal prior submit your pcc application. If they refuse, then you can email and ask them which document you should provide...

Yes, you can use ITA to make the request.

I'm exempted since I gave biometric for my study permit.

Just called CIC today and asked about my profile: VO: Ottawa Eligibility: not started Criminal: in progress Security: not started AOR: 21 July CEC inland