@Thor Odinson they are closed...
I was thinking the same that they are currently closed, otherwise with all these PPRs going out from Syd VO, we should have got ours. That really sucks. I don't think they call it GU lol, just tell them that you saw an update but these past few weeks, they had many system glitches so it can also be a "fake" GU cause me too, I had a GU a few weeks back but I guess it's true that they are not working as they haven't updated my address since July. Anyway, good luck to us, it's really sad and frustrating.
Haha , I did explain her that I got an updated status on my account , but nothing had really changed...anyway ...in another forum I saw that an inland applicant received a ppr from Niagara VO, so not sure now it’s closed