Has anyone recently heard of IRCC returning applications for missing information even though they stated they would not do this due to COVID?
Unsure when this was last updated and there’s no change log to see if policy changed but this is what the COVID specific page on the Immigration & Citizenship site states:
“
If you apply, you still need to submit a complete application. This means you must include all the supporting documents we ask for. If you can’t get some of these documents right now, you should wait to apply until you can get them.
If you already applied for a document but it’s delayed due to the COVID-19 pandemic, you can send proof that you’re trying to get it (like a receipt). Include a letter to tell us why you don’t have the document and when you’ll get it. Send us the document as soon as you have it to avoid more delays.”
Further down it states this:
“
If you are missing documents due to COVID-19 (such as police certificates, biometrics, passports and medical exams)
we won’t close or refuse any applications in progress “
but note this is ONLY for apps in progress.
This is the link:
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/immigration-applicants.html#not_applied