Good luck, there was confusion in Warsaw/Moscow too, with the issue seeming to be whether they'd ask passports to be submitted across borders (ie sent to the hub) or whether they'd wait for the VFS office to open for 'local' submission. It was frankly embarrassing on a lot of levels - wrong information, simpler solutions would have worked, one hand not knowing what the other was doing - but they seem to have (maybe) worked it out. And seemingly no-one knew when the VFS office would open until the day it was announced (and then VFS had perhaps not worked out all the details, at any rate, the website was not up to date).
So it's moving but slowly. And as you found, there really was a problem (it seems to me from the outside) of communicaiton between even the Cdn govt offices in different locales.