Good day
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided; however, we require further information in order to access the file.
In order to better assist you, we invite you to resubmit your request by filling out the IRCC Web form and by following these instructions:
If you are the sponsor and are inquiring about the principal applicant, include the following information in the Your enquiry box of the Web form:
the sponsor's surname and complete given name (including middle name, if applicable),
the sponsor's date of birth (YYYY-MM-DD), and
the sponsor's country of birth, and
In the Applicant information section of the Web form, enter the principal applicant's information