Spousal sponsorship. My wife is Canadian citizen.
PPR: March 3
PP photocopy sent: March 5
Received by CPC Ottawa: March 12
No Response.
Something helpful for people perhaps: I was able to get through to the IRCC by telephone by doing a three-way call from my wife's phone, who has a Canadian number. It took two or three times, I don't remember, to finally get through, because on the first or second call, at the end of the menu, it would just say no one was available to assist, and then hang up on us. But finally was able to get through to an agent. He told me my application had already been approved, but that he saw no record of them having received my passport. He gave me the e-mail address for CPC-CTD-Ottawa, I e-mailed them, they responded (to my surprise, and asked for my tracking number). At first they said they had no record of receiving my passport photocopy either, and asked to confirm the tracking number and the address I'd sent it to. I did so, and at this point they responded with a generic e-mail (the font had changed), and said they had my passport (not photocopy, which is what I sent them). I followed up and asked if they were sure, and haven't heard back. That was June 5.
I would love to send them a strongly worded letter via web form, but not sure if it would do much good. Paid over a thousand dollars for this application (not to mention additional fees for mailing these docs, plus the self-addressed envelope), and I see I'm far from the only one they treat with zero urgency, as if they were store clerks telling me pudding was out of stock, and not government agents directly impacting my entire life and livelihood.