Anyone got any update on Service Canada reopening date? Or are they processing applications without biometrics for time being?
Call center told me,
1. biometrics is critical to complete criminality review. Criminality will keep the status of " in progress" until biometrics is collected.
2. Application will not be approved or finalized until biometrics is collected.
3. They are not sure if other parts of application will continue being reviewed or not while criminality is "stuck" in progress. But she said that " it is likely that officers will keep working on other parts such as eligibility, security but we are not likely to see any update until biometrics is collected and criminality review is completed"
Why is Service Canada still closed when shopping mall is going to open this Friday ???