Unfortunately the reply simply reiterated that my application had been cancelled due to being incomplete
.
The letter said that the information in my current Express Entry Profile would be available to re-enter the pool; however, when I click on that, it says "Locked and Transmitted."
Is there a way to load up the old profile, or do I have to start a new one from scratch (i.e., the info being available they just meant available for me to see, not readily available in a new application)?
Thanks.