Now this line is important that once commercial flights become available.So that means they will start contacting us when lock down in India is completely lifted and flights start operating.Hey,
My CoPR expires on 27th April 2020 and in a similar situation as your are in. I raised a couple of webforms but received generic response both the time. I wrote a mail to NDVO, the first time I got a response and stated specifically as below.
"If your counterfoil expires prior to the restrictions being lifted, you do not need to email us as you will receive communication from our office on the next steps to be taken in order to travel to Canada after the travel restrictions have been lifted."
I wrote a second mail and got the below response.
"Good day,
Thank you for your e-mail. As already stated below, if your COPR counterfoil expires prior to being able to travel, you do not need to email us as you will receive communication from our office on the next steps to be taken in order to travel to Canada after commercial flights become available. Please do not send repeat requests as we are operating with limited staff.
For up to date information regarding IRCCs response to COVID-19 follow us on Facebook. As we are receiving numerous e-mails during this time please only email us if you canno find the answer through the information and helpful links on our facebook page."
Makes sense as if they start giving extensions from now and again there is inability to travel for long then these fresh copr wud again be useless.