I raised webform to get update on 11th Feb, 2020. I was also surprised to see the reply time was 28 working days. Got reply on 27th Feb, 2020; which however was of no use....very generic....it says:@quelash13 How many days it took you to get a reply from them? I raised a web form to SGVO and assumed it will take max 5 working days but didn't hear from them, so I raised another webform to central IRCC and got a reply to contact SGVO. So, I raised another web form today and with my utter surprise found they may require 28 working days to reply. https://ibb.co/wy6bPj1
'Thank you for your enquiry to the migration Section of the High Commission of Canada in Singapore. We have received the documents you submitted to our office. Your application is currently queued for review and decision by an officer.
All applications are processed in order, according to the date on which each completed application was received by our office. Once the review of your application has been completed, our office will contact you to advise the next steps.
Until the review has been completed, we will not be able to provide any further information. Please wait to be contacted by our office.
We hope this information will be of assistance. '
I had specifically asked about Background, security, criminality.