You need to go there physicallyi am out of india at the moment and I have applied for the DL extract online and paid the fees too and it says it is being processed at the RTO level. Would this be processed or is it mandatory for me or someone to go to the respective RTO to have it approved and issued? mine is a non chip DL but it has all the details in the sarathi website.
At least based on this link
https://www.canadavisa.com/canada-immigration-discussion-board/threads/dl-extract-to-on-g-license-complete-experience.643599/page-2