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PR Application / error system is down when tried transmit and pay

A

aosbCanada

Newbie
Dec 20, 2019
6
0
Hey all,

I am having the same problem, but just found this "suggested solution" from someone a while ago:
http://www.canadavisa.com/canada-immigration-discussion-board/system-error-when-submitting-files-trough-ee-heeeelllppppp-t269834.0.html;msg4030841#msg4030841

Do anyone of you having this issue have more than 3 entries listed as education? Or do you have any entries in Personal History that are not chronological?
Because the system is clearly not down for everyone, if you look at the December AOR tread people are submitting their profiles today.
 
babsizkil

babsizkil

Hero Member
Dec 18, 2016
526
98
leo.rpa said:
Guys,

I’ve been trying to transmit and pay my PR application since yesterday. I tried using different application and different computer but the error is the same. A message saying THE SYSTEM IS DOWN shows up every time I tried to submit. Anyone else experiencing the same issue?

thank you
Click to expand...
Yes. I experience similar thing yesterday. I was trying to download a form. I think it should be working fine now. Otherwise try a different network. It may also depend on what you are trying to do. If it is a form or file that has been moved such error may persist.
 
A

aosbCanada

Newbie
Dec 20, 2019
6
0
Just want to keep you all informed, that fix worked for me! Just submitted my application.
I had 5 education activities in my Personal History, changed two of them into a different category to only have 3 and Transmit and Pay works without any issues!

Hope it also fixes your problems! Good luck
 
R

rjoy

Star Member
Dec 16, 2019
50
2
leo.rpa said:
No, I’m not gonna try till they answer an email they send to me saying they will escalate to fix the problem.

actually I don’t know what happens if we click on start it again because I am not sure if it would work out
Click to expand...
I'm not sure either, I'm going to call them one last time tomorrow morning (before Xmas), otherwise I'm just going to try to re-do some stuff in the application.... I don't really know what choices we have left now. Keep me updated if you hear from them tomorrow or anything.
 
R

rjoy

Star Member
Dec 16, 2019
50
2
aosbCanada said:
Just want to keep you all informed, that fix worked for me! Just submitted my application.
I had 5 education activities in my Personal History, changed two of them into a different category to only have 3 and Transmit and Pay works without any issues!

Hope it also fixes your problems! Good luck
Click to expand...
Oh really!? So what categories did you change them to? And did the dates align with no gaps?
 
A

aosbCanada

Newbie
Dec 20, 2019
6
0
rjoy said:
Oh really!? So what categories did you change them to? And did the dates align with no gaps?
Click to expand...
I changed it to "Unemployed" because it was an unpaid internship organized by my university.
Try to get it to match as close as possibly in your situation. You can always use your Letter Of Explanation to add more detail.
 
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