Hi @AradhanaDakuaI am also in same situation. I got RCMP criminal record check for my mom who left Canada almost 5 months back. I called CIC yesterday and they said to submit a web form informing CIC that she is in India right now and CIC then will send BIO request letter instead of RCMP record.
Thanks for the info. What response did you get after you informed CIC that your mother is in India via the websorm ? Did you submit any proof ? Did they send you any response yet ?
We are given 15 days to submit.
Thanks