+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
They send the entire package back if anything required has been left out, including forgetting to sign something.

In your case, they made it clear what you left out: the police certificate. Acquire the police certificate, include, and send the package back (with updated checklist).
hi, have 1 more question....in the letter they mentioned they are returning the entire application and now the application is not in queue, i will have to resubmit with PCC. Along with the entire package they sent the fees receipt too, I checked my credit card account and don't see any refund. So will they refund the fees later on? and if they don't issue a refund I can use the same receipt when I resend the appl.? please advise, thanks in advance
 
Hi all, New to this.

I’m sponsoring my partner in the US.
we send our app back in Oct9,
got our biometric fee request on Nov12
Got an email saying I’m eligible as a sponsor on Nov27, and Medical request on Nov27.

We are scheduled to do the medical next week, but now I got an email saying our app is transferring to Mississauga today.

Is it normal to transfer to other processing center before medical exam?

Thanks guys
 
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Hi all, New to this.

I’m sponsoring my partner in the US.
we send our app back in Oct9,
got our biometric fee request on Nov12
Got an email saying I’m eligible as a sponsor on Nov27, and Medical request on Nov27.

We are scheduled to do the medical next week, but now I got an email saying our app is transferring to Mississauga today.

Is it normal to transfer to other processing center before medical exam?

Thanks guys
My country 'Thailand", all application transfer to VO at Singapore. Medical request is the last thing before final decision made.
 
hi, have 1 more question....in the letter they mentioned they are returning the entire application and now the application is not in queue, i will have to resubmit with PCC. Along with the entire package they sent the fees receipt too, I checked my credit card account and don't see any refund. So will they refund the fees later on? and if they don't issue a refund I can use the same receipt when I resend the appl.? please advise, thanks in advance

you can use the same receipt number...send the same PDF again with the package...
I think Notes will be useful once application is transferred to Local Visa Office to check eligibility, security status...
 
Hi all, New to this.

I’m sponsoring my partner in the US.
we send our app back in Oct9,
got our biometric fee request on Nov12
Got an email saying I’m eligible as a sponsor on Nov27, and Medical request on Nov27.

We are scheduled to do the medical next week, but now I got an email saying our app is transferring to Mississauga today.

Is it normal to transfer to other processing center before medical exam?

Thanks guys

You are lucky that application transferred to Mississauga...its fastest VO to give PR...
 
Hi all,

AOR: October 17 2019

Waiting for SA. Received an email stating “application status has changes”. Gckey says the application has been CANCELLED and there is also a new application for “proof of Canadian citizenship”. ECACS says In Progress.

My question: has my application actually been cancelled? Or are they just requesting further proof of citizenship from my sponsor?

Are you PR or citizen ?
did you submit PR card, COPR, etc ? I think call CIC and enquire more about this...
 
Just got an email. My application has been forwarded to Singapore Visa Office.

Hope everything will be okay. Anyone knows about Singapore timeline recently ? Do I have to wait for a few months ? To get the next email from Singapore VO ?
 
Afternoon, I've tried to call in to check on my application and the system just takes me in a circle an then when I get to a spot to hit zero to speak with an agent it says high volume of calls we can't answer your call at this time an then hangs up. Anyone have any luck getting through to them on the phone an if so what's best time frame to call an which number should I be using? Thanks in advance for any help you can give....it's been 6 weeks tomorrow that they received the package but no AOR1 as of yet.:(
 
Just got an email. My application has been forwarded to Singapore Visa Office.

Hope everything will be okay. Anyone knows about Singapore timeline recently ? Do I have to wait for a few months ? To get the next email from Singapore VO ?
What is ur aor?
 
Just got an email. My application has been forwarded to Singapore Visa Office.

Hope everything will be okay. Anyone knows about Singapore timeline recently ? Do I have to wait for a few months ? To get the next email from Singapore VO ?
Lucky you. Still waiting for my SA :(
My VO would be Singapore as well
 
Hope someone can help me, I linked my application and then bookmarked the page. Now sometimes this link takes me to my application page, other times it just takes me back to the immigration page after I log in with GCkey. https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html

What am I doing wrong? Why does it work sometimes taking me directly to my page?

Secondly, when I could see my page it first said application in process, now it says "submitted" - what was the difference?
 
Last edited:
Afternoon, I've tried to call in to check on my application and the system just takes me in a circle an then when I get to a spot to hit zero to speak with an agent it says high volume of calls we can't answer your call at this time an then hangs up. Anyone have any luck getting through to them on the phone an if so what's best time frame to call an which number should I be using? Thanks in advance for any help you can give....it's been 6 weeks tomorrow that they received the package but no AOR1 as of yet.:(


Try in afternoon after 2pm Ontario time.....
 
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Hope someone can help me, I linked my application and then bookmarked the page. Now sometimes this link takes me to my application page, other times it just takes me back to the immigration page after I log in with GCkey. https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html

What am I doing wrong? Why does it work sometimes taking me directly to my page?

Secondly, when I could see my page it first said application in process,

try using different browser...