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After FBI received my fingerprint card(I used trackable mail) and two days after I got an email from them with police certificate and another 1.5 weeks I got it in mail as well

Did you apply this year or was it a couple of years ago?
 
Did you apply this year or was it a couple of years ago?

I just did it last month. applied on FBI website and next day got fingerprint in surrey and mailed the form next week. about 1.5 weeks later I got email from fbi with e-copy of police clearance.

if you haven't got an email from FBI for more than three weeks, something might have gone wrong. not sure if you can contact them for this case.

but for my case, after my trackable mail was delivered, in two days they finished checking and sent me an email
 
I just did it last month. applied on FBI website and next day got fingerprint in surrey and mailed the form next week. about 1.5 weeks later I got email from fbi with e-copy of police clearance.

if you haven't got an email from FBI for more than three weeks, something might have gone wrong. not sure if you can contact them for this case.

but for my case, after my trackable mail was delivered, in two days they finished checking and sent me an email

Thank you. I applied again and I just got it today.