Get someone from Scotiabank to talk to your UBL bank manager. Also, make sure the details you are providing during your transfer are the same as your passport's. I.e., address.
UBL's services have been a pure nightmare for the last year. My manger is so talented that he wrote 'USD 7850 as USD 78150' and he is suppose to be a finance guy. I asked him to tell me the list of things required for a tt wire and he said a remittance form was enough but now he calls every day to attach this document or that. I have been finding excuses from office to keep dropping off documents that he says are required which is in the opposite end of Lahore. I asked him if there were any charges or something, he said no evrything is done and today he called again and said to drop off $400 and that it was for with holding tax! What was the point of becoming filer?! CAD 10200 = USD 7760 but the bank was already charging me USD 7879 and now the extra $400.
I have been in contact with Scotiabank and they were very straightforward in guiding that I as a layman understood but UBL hasnt even started the remittance process!