Hi everyone I just want to ask if someone encounter my situation. I sent my documents recently then after receiving the SA they requested us for biometric. We paid biometric and my husband send the receipt it in the web form which they instructed he fill up some part of his name for sponsor part. My problem is after sending, the immigration send him a message like this below. Thank you for your help God bless. I hope someone can enlighten us. Should we provide letter or this is normal.
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"Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We can confirm the reception of the documents.
If further information is needed, a request may be sent by the responsible office.
However, there is no information stating that you are a representative on this file. If you wish to obtain further information, the applicant must provide written consent to IRCC by completing the
Use of a Representative form and submitting it via the
IRCC Web form available on our website. You may also contact the appropriate
governing body to verify that you are a member in good standing.
If you already provided a Use of a Representative form, please resend the form and make sure to fill out all sections of the form correctly.