Hi guys
Parents got PPR email on 4th Oct. to submit passports in Ottawa since application was done from Canada when they were here but now they had to leave for India (since visitors visa extension got over) and now the deadline to submit passports is coming up (Nov 4th, 2019) but we don't have instructions yet to submit our passports in Delhi VO.
I've contacted IRCC through webform asking for instructions to submit in Delhi VO and they reverted me back to contact
CPC-CTD-Ottawa@cic.gc.ca who I've contacted on Oct. 7th but they haven't responded. I am really concerned if the deadline of 30 days (4th Nov, 2019) to submit passports will expire and the entire application (that took almost 2 years) cancelled because of this.
Please help me get instructions to submit their passports to New Delhi VO.