Just finished talking to an agent. Found out that everything (criminality, eligibility and security) is passed. They have likewise received the ADR O submitted but waiting for the officer to check and trigger the ppr email. Thank God it’s all passed but when will we receive the ppr email, honestly don’t know. I’ve read in this forum and in group chats that it sometimes takes days, weeks and even months. Can’t really do anything about it. Just thankful that the hard part is over.No I'm not in Canada so the discontinuing of the telephone lines also has disturbed me. I can't get proper status from anyone. I emailed Erin today, let's see what he has to say.