I had an impression that we shouldn’t call before 2 weeks however, it is not making any difference
In my case, I feared they gave me a final refusal so I had to make sure my new submitted docs received by them and this was why I called almost every day during that period.
I don’t encourage to call too often either. But I think weekly or biweekly call is fine as they would finish an application just 2-3 days if they open it (and could have an update even on weekend).
Mine as an example:
8.12 Monday: Still eligibility not met but not a final decision yet
8.14 Wednesday: My local MP’s assistant replied to me about my status when asking IRCC. She used different phrases than the agent and Goodale:
“We called IRCC and this was the information given:
a) there are concerns on his eligibility under the category he applied - IRCC will send official notification on this.”
8.17 Saturday: Just after 2 weekdays, It was a Saturday, and I got an Ghost Update. It’s my application approval as I confirmed this by calling them on
8.19 Monday.
After I sent passport on 8.20, yesterday on my cic account, I saw that Review of Eligibility section updated to “
August 17, 2019 Your eligibility has been reviewed” and Final Decision section updated to “
Your application was approved”.
Just FYI~ Keep the faith!!!