My sponsorship application receipt date at CPC Ottawa is May 23, 2019. There is no eCAS update and yesterday late afternoon, I called CIC to check on the status of my application. The agency is currently backlogged and they working on sending AoR for applications received until May 21, 2019.
The agent also mentioned that there are few exception where AoRs were sent for May 22 and 23 receipt.
They also mentioned to me that my application is not even in the system so that cannot trace the application, which is normal. Is it really normal?? Please advise.