What number did you contact them, please and thank you. My cic account shown the same as yours.Hi guys. I did upfront medical on Apr18 2019 and received MR on May1. So I contacted IRCC via webform and call. They said, they received the results... then I checked my CIC status by GC key today, then my medical status is updated like this
Review of medical results- We did not receive the results of your required medical exam. Check your medical exam request message below for details.
Idk what should I do now... I'm really confused.