Hi everyone,
I need your help, I am sponsoring my parents. The immigration requested nbi clearance, the letter contains each of my parent’s name and then the required docs including nbi. At the very last page there is a note on nbi clearance that have “no criminal record” remark that need nbi certification or explanation, i am from cebu and they said only the main office in manila can issue this. Can I appoint a representative to get this letter of explanation? My dad is in Canada under supervisa, he has a valid nbi clearance with him, issued within 6mos we had it ready but we did not know that we need a letter of explanatin until now. What should I do? What are the documents needed for a representative to obtain my dad’s letter of explanation from nbi, does he need to send his original nbi to his representative?