I started applying for permanent residency of my son, who is 2 years old and lives in the philippines, since december 2018. On january I received and email from Manila Immigration requesting for CSQ. Unfortunately, I do not have the eligibility letter from quebec government for me to be able to proceed with my CSQ application. I’ve been calling the IRCC help center since january requesting for this eligibility letter but until now I don't get any favorable response from from. Up until now I dont know what to do anymore.