We landed on Feb 16 , we all have our PR cards for sometime now but wife'S PR card is still not here ... I contacted them using the web form and this is the response I got
"Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
If you applied for a Permanent Resident card (PR card), or if you are waiting to receive your initial PR card, and the Case Processing Centre requires that you provide new photos, we invite you to:
"Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
If you applied for a Permanent Resident card (PR card), or if you are waiting to receive your initial PR card, and the Case Processing Centre requires that you provide new photos, we invite you to:
- Send two photos according to the photo specifications, and
- Include:
- if available, the letter/email received to that effect, or
- an explanation letter (including your complete name, date of birth and UCI)."