**----January 2019 Outland Application----**
- Thread starter lcuser
- Start date
Did they ask you for additional documents? I got my PPR after 5 working days I submitted my docs. You will get your good news soon!
Hoping to see at least the "We started processing your application on XXXXXX" on the wifey's side of eCAS sooooonnnnn 
My guess would be they are quoting an internal SLA date (I.e anything before that date is overdue for processing timelines) or some other date that the system spits out such as average received date of in process applications. Either way, not much value to someone making an inquiry to the call centre.The call centre is notorious for stating they're working on some random date in the past just to keep everyone off their back. There are people from well after December 7 who've gotten PPR and even landed by now. Unfortunately, the call centre is not reliable at all, though it's funny to know they're now saying Dec 7 -- for ages and ages they've been telling people Oct 8. Guess they just skipped the months in between!
I agree I believe they're going by a certain percentage of files received on a specific date have been processed. Like Dec 7 would for example mean say 80-90% of files received before Dec 7 have been processed (JUST MY THEORY).
Did u submit documents through email or mycic website ?
I submitted mine on April 18th
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my representative submitted thropugh email, i confirmed with cic by calling them & they said they have received my additional docs
my eligibility & background check is what they are working on.
I only submitted via email which the letter says the fastest way. I thought of giving it a week and if I dont get any update ill upload via gckey and webform. To my surprise, on the 4th day gckey changes to “we are reviewing the documents...” and then the next day I got the ppr email.
I submitted on april 2nd. They are still reviewing it.They did... i submitted on 12th april still no update
They do not process in a chronological order. So many people expect this, but it's simply not the case. Take what the call center says with a grain of salt.