I think Everyone who apply PR lived in their home country and Canada or other country. I am thinking maybe security check is the second part of BG check? How is your eligibility process? Is it pass or recommend pass?Have you lived in two or more different countries?
When I called a few weeks ago, I was told the same thing - 1 completed and 1 ongoing. I assumed it’s because I lived in my home country and now living in Canada. So one of them was done.