Hey guys,
Just looking for some input, if anyone has had this happen to them. I've been emailing my local MP for some advice on our case, and she called me today telling me she got off the phone with the Mississauga office, and they said they never received our documents we sent them back in December. (A little back history, we are February 2018 applicants, timeline in signature. London VO wrote to us end of November asking for more documents, so we sent everything they needed end of December.)
It was devastating to hear they don't have our documents, and don't understand how that is possible since we sent it to them over the webform. We have sent the documents to our MP office as they said they will send it to them from their end.
Has this happened to anyone else? We got confirmation & everything that our documents were uploaded originally! Such devastating news to hear the passed 2 months have been wasted pretty much....