We have to digest the response from CSE for now.So dumb reply to cse’s we raised. It took some time and days to decide the day when we will send them cse’s and also to frame cse and it took them seconds to thrash cse’s.
I have also noticed and have heard from few people as well that if you have connected to an agent in last few weeks then they are not placing you in queue for calls. I have also experienced same thing since last few days. Unable to connect to an agent even after multiple attempts and trying different times.
We are left with no option. Don’t know what to do apart from waiting in such scenario.
Do you think they block us from getting into call by calculating the last time we called? I feel it might not be true. There are guys who call them every other week.