Amen! It IS thankless speaking to dozens of disillusioned souls and I don’t envy them their job, I really and truly don’t!!!Call center agents sounds unhappy and frustrated most of the time. I can understand them, it's a hard task to keep patience.
Anyways does ordering gcms slows down the process? I doubt that. I know someone from my city who ordered literally every single month and got landing interview in 6 months.
We need more sensible souls like you. Yes, good God yes, ordering GCMS notes does not slow down the process! As @cansha and @tobs have pointed out in the past, these are merely churned out at the click of a button, a separate analyst generates it from the ones working on our application, and there is no reason to believe this click-of-a-button activity comes in the way of processing our files! In fact, I’m planning to order another set by end of this month if my email to CPC-CDT-Ottawa written at the start of this week and the CSE I raised last evening after speaking to she-who-must-not-be-named both return generic replies and security still hasn’t started.