It's probably your security checks that hasn't started.Just spoke with agent...he said Eligibilty passed... Ur medical expired in Nov so it is depend upon officer whether he ask new or no. Keep checking ur account. At the end he said when I asked about BG he said not start Eligibilty passed but not fully passed as some of step are going on... His word was... All GOOD SO FAR and wait for few days more to update.. Good luck... Now need ur review about it... Thanks
Next time you call, explicitly ask about Eligibility, Criminality and Security.