Track your PR card timeline and processing times here

[Krystine]

Hello guys, I just called to CIC and was told that I need to resend my photo again. They just sent me email about the photo specification instruction but did not mention in the email to where I have to resend the photo. Can anyone advise?

Anyone has experienced to take their photos in Shoppers or Costco? I took my previous photos in Walmart but it was failed, so I am thinking of other places. Thank you.

 

[Ana123456]

I'm also in Mississauga and my card was mailed on Dec 8th. Please let me know when you receive yours.

Hi @dnunes88

I received the card today in Mississauga (which was mailed on Dec 4th).

Hope you'll receive your very soon!

 

[Yogeshms1985]

did you receive notification or email of any sort from CIC? example: re-sending of photo for the 3rd applicant? check your Junk or Spam folder. otherwise call IRCC now.

No i did not received any email. All 3 photos took at the same time and same place. Hopefully no photo request!

I will raise a webform monday.

 

[jli297]

Just want to share my timeline.
Landed at Etobicoke- Sept 27, 2018
Received PR card - Dec 10, 2018.
My card was issued on Nov 24.

 

[dell2]

Landed - 25th October
Received Photo Request - 14th December (50 Days)
Sent Photos -14th December
Expected Delivery - 19th December

Note: Cannot mail via FedEx/UPS cause it's a PO Box address.

Case Processing Center - Permanent Resident Card
PO Box 4500
Sydney, Nova Scotia B1P 6L1

 

[Neel4693]

Just got the photo renewing mail for her.. We’re not in Canada so got to courier the photos.Anyone has information about sending to PO Box via courier?

Did you cal them before about file ? That photos are good or not ?

 

[dnunes88]

Card received today. Here's my timeline:

Landing (toronto): October 8th
Ghost update: November 30th
Approved: December 8th
Received: December 14th

Good luck everyone!

 

[zzw1205]

Hello guys, I just called to CIC and was told that I need to resend my photo again. They just sent me email about the photo specification instruction but did not mention in the email to where I have to resend the photo. Can anyone advise?

Anyone has experienced to take their photos in Shoppers or Costco? I took my previous photos in Walmart but it was failed, so I am thinking of other places. Thank you.

Hi! I wonder if this is your second time resubmitting the photos?

 

[NEEL93_46]

Landed on 11/October with wife
MY card approved: 13/december
my wife's card approved: 14/december

 

[dadaum]

Landed - 25th October
Received Photo Request - 14th December (50 Days)
Sent Photos -14th December
Expected Delivery - 19th December

Note: Cannot mail via FedEx/UPS cause it's a PO Box address.

Case Processing Center - Permanent Resident Card
PO Box 4500
Sydney, Nova Scotia B1P 6L1

How much photos they require for each person?

 

[dell2]

How much photos they require for each person?

You must send:
Two (2) new photos that meet the specifications set out in the attached document.

If we do not receive the requested information within 30 days of the date above, your application for a permanent resident card will be considered cancelled.

https://www.canada.ca/en/immigration-refugees-citizenship/services/new-immigrants/pr-card/apply-renew-replace/photo.html

 

[Pprwaitingjune.9]

My wife and I got pr card approved on Dec 4th.
We called CIC and it turns out they send mine to my previous address and my wife's was sent to our current address.

However, wife my card was received at my immigration laywer's office today.
Anyone knows what I should do? CIC is giving me false info.. I can not trust them

 

[ymna]

No i did not received any email. All 3 photos took at the same time and same place. Hopefully no photo request!

I will raise a webform monday.

I hope you have better luck .... we have 3 PR applications , 2 of them approved but 3rd one has photo request ... when I called CIC they told me the photo request sent on 23 Nov by mail ( because the application was not linked on my account) .... until now I did NOT receive this mail.... but I sent the photos according to the this call and I asked them to send me an e-mail.
I DON'T know what would happen if I didn't call CIC

 

[Krystine]

Hi! I wonder if this is your second time resubmitting the photos?

No. This is the first time.

 

[Krystine]

I hope you have better luck .... we have 3 PR applications , 2 of them approved but 3rd one has photo request ... when I called CIC they told me the photo request sent on 23 Nov by mail ( because the application was not linked on my account) .... until now I did NOT receive this mail.... but I sent the photos according to the this call and I asked them to send me an e-mail.
I DON'T know what would happen if I didn't call CIC

Hello there,

I am in the same situation. I did not know that I need to resend the new photos until I called to CIC to ask for the status this morning.
The agent said there was a note in my file a week ago that they requested me to resend the photos but I have not received any notification.

Btw, Do you know at which address do we need to resend the photos? I just took the new photos today but do not know where to send them.