Here's a reponse I gave to one of CIC's questions on the survey.
"We value your opinion. Please provide any additional comments about the progress bar."
My response: The progress bar could be better designed to show what aspect of the application (eligibility, criminality and security) has been concluded, what is ongoing and what hasn't been started, and how long the remaining aspect is expected to take based on current processing times of other applications, using colour codes (green for completed, yellow for in progress, and red for not started or delayed).
** Kindly fill out the survey. I think it may help, even if it doesn't benefit us, it'll benefit those coming after us.**