Thank you so much i finally succeeded in linking my application to my cic accountGo login to MyCIC/GCKey. You should see something there. I would not use automated message to check status. Call CIC and wait until you hear options. Then press 2, 1, 3, 0 (in that order). Keep trying if they say they could not transfer you to an agent. I usually get through on my 3rd or 4rth call. Be prepared to wait for about 20 - to 45 min.
Agent can give you more details answer on what the letter was about and perhaps send it again if it has been sent already.
Now they are reviwing our eligibility!
Also the“we need additional documents „ stat. is still there with no msgs.I wonder what it means?