My Spouse Open Work Permit has been refused.

[Bolivar Compres]

Hi everyone,
I need some help in regards to a refusal letter received today for my wife's Open Work Permit application. I have been working for over a year and submitted my son's visitor record, my spouse's Open Work Permit and my work permit accordingly. My son's visitor record was approved, my application is still pending and my wife's application has been refused, as per the refusal letter due to the following reason:
In your case, you have not paid the applicable restoration fees; therefore you are not eligible to have your temporary resident status restored.

And guess what? We did pay all the corresponding fees including the Restoration ones, and now I will be reaching out to the CIC call Centre tomorrow to see what can be done. In the meantime, I will appreciate any suggestion on how I can proceed by having them correcting their error and what my next steps should be. Thanks a lot in advance!!

 

[scylla]

Hard to comment without detailed info. Provide a list of the fees you paid for your wife's application. Also, why was she out of status in Canada?

 

[Bolivar Compres]

Hard to comment without detailed info. Provide a list of the fees you paid for your wife's application. Also, why was she out of status in Canada?

$100, $155, $200 = $455. I just called CIC and they confirmed that this seems to be a mistake on their end, made a note for the immigration officer to reconsider the application and asked me to follow up within a week. They also have confirmed that my Work Permit Application was approved! !!

 

[Bolivar Compres]

$100, $155, $200 = $455. I just called CIC and they confirmed that this seems to be a mistake on their end, made a note for the immigration officer to reconsider the application and asked me to follow up within a week. They also have confirmed that my Work Permit Application was approved! !!

Sorry I forgot to mention that our previous application was refused because my employer didn't pay the compliance fee through the Employer Portal but through the generic payment options in the CIC Web site.

 

[jaybliz2013]

$100, $155, $200 = $455. I just called CIC and they confirmed that this seems to be a mistake on their end, made a note for the immigration officer to reconsider the application and asked me to follow up within a week. They also have confirmed that my Work Permit Application was approved! !!

With what number did you call cic I need to call them to resolve my issues too but am outside canada