Go through to an agent. He said the exact same thing. Your file looks okay. You have provided all the documents. We take 6 months for processing so you should get it by 29th July 2018 (AOR: 28 Jan 2018).
I know it must be the standard statement they are instructed to say, but nonetheless it was so reassuring to hear that.
And apparently you can only get through to an agent if you call via internet based apps like Skype etc. I was trying the number through my mobile and only when i scrolled through the conversations again, i came across this piece of information which got lost in the thread.. Got to speak with an agent on my 1st try.
Avg. Waiting time was only 14 mins.. which is not bad at all.
My AOR: Jan 25th 2018.
I always called them by using my cell phone service provider from the USA. I was never put in the queue.
I took your advice and called using Google Voice, and voila, I was put in the queue and got through to an agent.
(Wait time was 21 min, not bad at all. I kinda liked the music that they were playing while on wait. lol)
The agent was very sweet and put me on hold until she went through my file.
She said, my background check/eligibility is all complete. Nothing new is required and no more checks are needed.
And I am very close to the last step, and I should be hearing from them very soon.
So, hopefully all of us with Jan AORs are close to the last step as well
All the best to all..