Hello, we just landed here in Toronto last 3 Feb 2018 and today we have been trying to use to online tool of CIC to notify them of our address where they can mail our PR cards. The issue is after submitting the required details on the web page, it says that they are not able to identify me.
All the details I entered are correct and I have not used the online tool before, so I'm not sure what's wrong. I already sent a report to CIC website, still waiting for their response.
Anyone who experienced the same issue? What have you done in your case?
Thanks in advance!
All the details I entered are correct and I have not used the online tool before, so I'm not sure what's wrong. I already sent a report to CIC website, still waiting for their response.
Anyone who experienced the same issue? What have you done in your case?
Thanks in advance!