I tried first thing in the morning many times but the only 2 times I got through was around 1pm
The call centers are only open 8am - 4pm local time so I’m not sure how calling at 4am is going to work...
Citizenship Applications after Bill C-6
- Thread starter CANADIANZ
- Start date
I tried first thing in the morning many times but the only 2 times I got through was around 1pm
The call centers are only open 8am - 4pm local time so I’m not sure how calling at 4am is going to work...
here, local time means Nova Scotia time.. that's not your province time.
I tried first thing in the morning many times but the only 2 times I got through was around 1pm
The call centers are only open 8am - 4pm local time so I’m not sure how calling at 4am is going to work...
Client Support Centre agents - Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays. Services are available in French and English.
It's confusing. does that mean call center people work for a total of 12 hrs to cover the time difference between NB time and BC time?
I think the call center agents are located in the province you are calling from...
HME
Star Member
- Jan 16, 2013
- 81
- 14
- Category........
- Visa Office......
- Vagreville
- Job Offer........
- Pre-Assessed..
- App. Filed.......
- 20-11-2012
- AOR Received.
- 15-01-2013
Just like any other call centre. Some people will work 8-4, 9-5, 10-6 and 11-7 to cover all time zones. the centre is open for 12 hours but the agents are only working their 8 hours.
Please update the spreadsheet. I received "In process" on Dec 18th.
I applied for myself and a minor in one application, when I check ECAS for the minor there are only 2 lines, there is no "In Process", but on mine there is, and its like same application they are together, is this normal?
I applied for myself and a minor in one application, when I check ECAS for the minor there are only 2 lines, there is no "In Process", but on mine there is, and its like same application they are together, is this normal?
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