i think our best bet is to write to a tv channel like CBC and ask them to take up the issue and if more and more people do that then maybe we can help the next batch of applicants. even if the call center service becomes better then we can consider that a win.
our case is doomed there is no rejecting that. but someone need to take the responsibility for all the mental trauma that we are going through everyday.
i am going to sit down and write my email 2night, lets see if even TV channels care about us.