I had this once and drove me nuts so I called and explained it to the agent, she put me on hold to clarify it..while I'm on hold I received a mail in my email address saying "you have a new msg in your account"..I logged out of my account and in again and there was a medical request..so when she came back she said "your suppose to get a letter" and I told her a medical exams has just been requested. Thank you. Hanged uphello everyone. My GC key acount says "YOUR ACTION IS REQUIRED".but when i click on check status and messages, there is nothing to do or upload. what does this mean? why does it says your action is required. If they ask to upload pcc and sche A, they will email for it right?
I recommend you calling and clarifying it with cic