As much I understand the steps, the security is the last step in the eligibility. Until, all steps are passed the eligibility remains open and its not complete/pass.That would make sense as the lady said I had passed PCC. Eligibility and Security was remaining. But then the details provided in the link say otherwise. Maybe its a case by case thing.
From my GCMS, I passed the medicals, background, criminality and security was pending when GCMS were generated. After few days my background status changed to in progress last Friday and yesterday evening I got the PPR email. There is nothing in my CIC account and I just received the email on my personal email account to submit the passport, photographs and Annex A.